MERCHANT SERVICES


A merchant service facility enables organisations to accept a transaction payment through a secure (encrypted) channel using the customer’s credit card or debit card directly into your DDF account. Through our relationship with the CBA, we can offer our clients’ access to both EFTPOS and BPOINT (an online payment portal) facilities. If you would like any information regarding any of the merchant facilities below, please contact the DDF office.


EFTPOS Terminals

Having an EFTPOS terminal on-site allows you to take card payments from customers for uniforms, school fees, donations and fundraising payments, in person or over the phone. Having an EFTPOS terminal not only reduces the amount of cash you are required to keep on the premises, it also helps you to reconcile your accounts as the payments taken through the EFTPOS terminal are deposited (or ‘settled’) directly to your merchant account with the CDF each day.

Albert is the Commonwealth Bank’s new EFTPOS tablet. In addition to processing EFTPOS transactions you can download Commonwealth Bank apps and third party apps tailored to your organisation. The device has WIFI and 3G connectivity. It’s portable and can be used anywhere. It also includes the ability to print, email or text a receipt.

Albert tablets can be arranged for one-off functions or for short term or long term use. There are no contracted terms. Please contact the DDF office on 8839 4500 or by email for the current Commonwealth Bank fee schedule.


BPOINT

BPOINT is the Commonwealth Bank’s online payment tool that gives your customers the ability to pay you online, over the phone or via regular recurring payments using their debit or credit card.

You can use the BPOINT portal to process one-off payments, batch payments and refunds, and also schedule recurring payments for your customers so you never have to remember to get their details again.

Your BPOINT page can be customised with your own branding. Customers simply go to your web page, click on a payment button and enter the details from their invoice to direct the payment to your DDF account.

There are 3 BPOINT facilities that you can take advantage of, depending on your needs:

BPOINT Back Office

BPOINT Back Office is the basic BPOINT platform and allows users to:
• Perform single transactions;
• Perform multiple transactions from different cards at once;
• Mobile friendly payment and login pages;
• Ability to upload batches of payments for processing;
• Built in reporting and search functionality on transactions, including rejections;
• Ability to set up payments as once off for a future date;
• Ability to set up recurring payments.

BPOINT Checkout

BPOINT Checkout includes all the features and functionality of BPOINT Back Office with the added feature that allows anyone to make payments directly to your agency, securely through an Internet payment page on your webpage.
• Ability to store all card details securely;
• Ability for your customers to process payments to you via a secure internet page;
• Software integration capabilities

BPOINT Enterprise

BPOINT Enterprise is the premium BPOINT offering that has all the functionality of BPOINT Checkout with the added features of electronic form capabilities and direct messaging to your customers. Please contact the DDF office on 8839 4500 or by email for the current Commonwealth Bank fee schedule.


OTHER SERVICES

Commonwealth Bank assisted services:
• International bank transfers and drafts
• Bank Cheques

Please contact the DDF office for information on CBA assisted products and services on 8839 4500 or email